Vlocity OmniScript Test

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Vlocity OmniScript Test What is an OmniScript? - ✔✔Guided interaction platform that takes user through complex business processes What are some key compatibilities of OmniScript? - ✔✔Can be... build quickly as it is a declarative tool, can work on any devices or channels, have a modular architecture, can display data from multiple sources, can rebrand to suit customers, can manage signed documents What makes an OmniScript unique? - ✔✔Script Configuration: type, subtype, and language. There can only be one OmniScript with the same type, subtype, and language active at any time. OmniScript name is not unique and Type must start with lower case letter. Which OmniScript elements allow users to select from a set of options and their differences? - ✔✔Radio: one selection as buttons, Select: one selection from dropdown list, Multi-Select: one or more selections as checklist. Where can you deploy OmniScript? - ✔✔salesforce service console, community pages, object pages, mobile apps, sites hosted outside of Salesforce How can you change the appearance and behavior of OmniScript elements? - ✔✔Configure in the base templates that came along with installing Vlocity. Customize them with custom templates. Which action elements allow OmniScript to get external data from API? - ✔✔HTTP action can get, save, or delete data through web API. Integration Procedure action is used to call HTTP instead of OmniScript calling it directly. How does block element display based on options selected? - ✔✔Conditions are set in the block element's conditional view property to render when specific options are selected. What are some best practice for OmniScripts with conditional views? - ✔✔minimize them, use function to combine logic, test with sad paths How do you send data to an Integration Procedure from OmniScript? - ✔✔Using the send/response transform's JSON Path or extra payload's key/value. JSON Path variable can be renamed using JSON Node. What is the merge code syntax for OmniScript? - ✔✔%node% (node can be ContextId or something else) What is the merge field syntax for JSON sub nodes in OmniScript? - ✔✔%node:subnode%, %node|1:array% What are examples of external data that a service agent could find useful? - ✔✔Billing data from an onsite database, weather data, order tracking info, mapping information What three elements need to be configured for a type ahead block to work? - ✔✔The type ahead block, the data source for type ahead block, and the configuration for the data source What does the type ahead block element use to filter the lookup records to display only specific field/variable values? - ✔✔Typeahead key How do you hide the edit button and add/remove the additional items in the dropdown of type ahead block? - ✔✔use hide edit button to remove the edit button, remove or add entry in the new item label field What are the data source available for type ahead block in OmniScript? - ✔✔dataraptor extract, http, and remote action How do you make an element invisible in the UI? - ✔✔Edit as JSON and change the hide node value to true. If available, change control width to 0 will also hide it. What is Set Values used for? - ✔✔access and rename data JSON using merge fields, populate elements with values, concatenate values, set values sent into data JSON from response or parameter, create values determined by OmniScript Functions What is Set Errors used for? - ✔✔complex logical error checking, redirect user back to incomplete step with instructions, set with conditional view and at least one element error map Why is error checking important for an OmniScript? - ✔✔You don't want users to get dead end due to avoidable errors How to add the branching options in an OmniScript? - ✔✔The radio element includes options section for adding options and naming them. What is good about versioning? - ✔✔It allow users to create a new OmniScript while the older version is still active. Previous versions can still be used. What does navigation action do in OmniScript? - ✔✔Redirects user to another page or component What the are best practices for OmniScript? - ✔✔elements are placed in a logical sequence, prefill as much data as possible, divide complex or long processes into sections, add helpful text or instructions, and design it to be reusable What are the OmniScript advantages? - ✔✔easy maintenance, configuration over coding, builtin debugging tools, branching capabilities What is used to form a page in OmniScript? - ✔✔Step element What are the debugging tools used in OmniScript? - ✔✔debug console in preview is used to view the actions that occur as well as their request and response JSON input/outputs. The data JSON is used to view current data. What is the Text Block element? - ✔✔Rich-text format that allows for different styles, sizes, images, links, tables, and merge code support What is the Messaging element? - ✔✔Displays a banner with a message. It needs a validate expression for true or false to display the banner color. True and false can be set to comment (blue), success (green), or warning (yellow). Requirement (red) can only be used by false. What is special about the Requirement banner in messaging element? - ✔✔it makes element required and enforced error checking [Show More]

Last updated: 11 months ago

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