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CTS Exam Questions and Answers Already Passed A quick and accurate means to estimate dimensions of a commercial space during a site inspection would be to _____________________. Answer: Count the ... number of ceiling tiles in a drop tile installation. Rationale: Counting of ceiling tiles is the most accurate means because they are generally the same size within a space (e.g. 2' or 0.6 m). The other options are not standardized. Reference: CTS Guide, 2nd Edition, Chapter12, Conducting a Site Survey A client requires a new boardroom. The sales person and engineer are sent to the premises to survey the facility and discuss the opportunity with the client. This process is best described as a ____________. Answer: Needs Analysis. Rationale: This is the definition of a needs analysis. Reference: CTS Study Guide, 2nd Edition, Chapter 11, Gathering Customer Information, pp. 191-193 When designing a client's new training room, the MOST important information would come from the __________________. Answer: End-user descriptions of how the room will be utilized. Rationale: Focus on functionality. Reference: CTS Exam Study Guide, 2nd Edition, Chapter 11 Gathering Customer Information, p. 191 A client requires a front projection system. What drawings should be requested from the client to select the appropriate lens? Answer: Reflected ceiling plans and elevations. Rationale: Reflected ceiling plans show distance and elevations show screen size. Reference: CTS Exam Study Guide, 2nd Edition, Chapter 12 When establishing initial contact with a client, try to develop a relationship early on with the ______________. Answer: Stakeholders Rationale: To conduct the most effective needs analysis and easily gather information in current/future visits it is important to have a good relationship with the people who will be specifying/using the room and defining the necessary characteristics. Reference: CTS Study Exam Guide, 2nd Edition, pp. 426-427 When creating an AV solution for a client, the first step should be ______________. Answer: Gathering application requirements. Rationale: The results of the needs analysis determine the nature of the system infrastructure and budget. Reference: CTS Study Guide, 2nd Edition, p. 191 Projectors May use different lamp technologies for different reasons. For long life without changing the light source, which technology is preferred? Answer: LED lamp. Rationale: LED lamps have a higher efficiency rating when converting electricity into light. Reference: www.colorkenetics.com/support/tutorials/quickview To maximize the quality of projected images in a presentation, the AV technician should ensure that there is minimal _______________. Answer: Ambient light in the display environment. Rationale: The amount of ambient light in a display environment significantly impacts the quality of the displayed image. Reference: CTS Guide, 2nd Edition, p. 80 Using best practices, determine maximum viewer distance by multiplying the text height by ____________. Answer: 150 Rationale: There's a certain distance at which a given height of text can no longer be read clearly. Reference: Design Online, Infocommm Course Material; CTS Guide 2nd Edition, p. 248 In an auditorium, sight lines for the audience viewing a screen can be improved by _________. Answer: Providing staggered or stepped, seating arrangements. Rationale: Staggered searing can ensure better sight-lines. Reference: CTS Exam Study Guide, 2nd Edition, p. 266 - "improving sight-lines" The correct time to discuss visible finishes for wall plates, surface mount speakers. And wall mounted screen casings is during the __________. Answer: Site survey. Rationale: Site survey is part of developing AV scope. The other options are post-proposal. Reference: CTS Exam Guide, 2nd Edition, Chapter 14, p. 268 During a Site survey, a room appears to suffer from reverberation. What treatment could be recommended to improve the acoustics in the room? Answer: Use soft furnishings and flooring. Rationale: Sound-absorbing materials determine whether the sound is intelligible. Reference: CTS Guide, 2nd Edition, Chapter 14, p. 262 00:0301:24 After presenting a proposal to a client, confirming that all objections are answered and that the final buying decision will be made at an internal meeting, what is the next step? Answer: Communicate regularly, until a decision is made. Rationale: Maintaining a focus on customer service. Reference: CTS Guide, 2nd Edition, Chapter 11, p. 181 AV professionals determine the end user's needs by examining three things: the required applications, the tasks, and the ____________ . Answer: Functions to support the applications. Rationale: Needs analysis gives you a gene [Show More]

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