SHRM CERTIFICATION EXAM REVIEW, Questions & Answers. Graded A+

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SHRM CERTIFICATION EXAM REVIEW, Questions & Answers. Graded A+ What kind of culture includes intangibles like beliefs, attitudes, and values? - ✔✔-Implicit What should be considered prior to t... erminating a long-term employee who has been previously successful? - ✔✔-Transfer What is the primary reason to develop workforce diversity programs? - ✔✔-Increase productivity What are the five compensable factors? - ✔✔-SEWRS (supervision, effort, working conditions, responsibility, skills) What financial benefit does an employer reap in providing incentive pay rather than an increase in base pay? - ✔✔-Does not add to the salary burden What are work stoppages that are neither sanctioned nor stimulated by a union? - ✔✔-Wildcat What concept holds that an organization operates within a complex environment affected by and affecting different interests? - ✔✔-Stakeholder theory What principle provides that employees should be treated fairly, given clear expectations, and provided an opportunity to defend themselves for a dischargeable offense? - ✔✔-Due process The evaluation level of learning marks changes in what? - ✔✔-Knowledge What time period(s)' needs are addressed in an organizational needs assessment? - ✔✔-Present and future What strategy primarily emphasizes the organization's needs when considering an employee's career path? - ✔✔-Career management What budgeting method categorizes according to enterprise activities as opposed to standard departments? - ✔✔-Activity-based What is the role of HR when conducting an investigatory interview? - ✔✔-Risk manager for the organization What branding proposition answers the question why a talented person would want to work here? - ✔✔-EVP (Employee Value Proposition) What should be HR's relationship with the corporate attorney? - ✔✔-Proactive and reactive This good type of conflict means team members argue about how work should be done and how to best measure success. - ✔✔-Task A change in who reports to who in an organization is an example of this kind of OD strategy. - ✔✔- Structural What is the best way to increase confidence in stakeholders regarding business continuity and disaster recovery? - ✔✔-Training (drilling) Why would you want to perform benefits needs assessment? - ✔✔-It is key to attracting and retaining talent What key determination must be made prior to outsourcing a function? - ✔✔-If it is a core competency. What is the capacity to recognize, interpret, and behaviorally adapt to different global mindsets and customs? - ✔✔-Cultural Intelligence What might you do prior to initiating a major, sweeping, controversial change initiative? - ✔✔-Pilot program or focus group When considering a RIF (reduction in force), what offer might be made? - ✔✔-To volunteer These provide leader with high-level, real-time metrics often configurable to make correlations with strategic goals clear. - ✔✔-Dashboards What is revealed when leaders see a danger but decide not to address it? - ✔✔-Risk Tolerance What leadership theory suggests that group performance depends on the situation favorableness which in turn is based on leader-member relations, task structure, and position power? - ✔✔-Contingency (Fiedler) What must be shown to upper management in order to make a good business case? - ✔✔-Impact on strategic goals What is the best argument in favor of any efforts to increase employee retention? - ✔✔-Turnover and talent shortages affect performance What kind of global industrial relationship allows labor relationship to be managed entirely by the local subsidiary? - ✔✔-Hands off What legal doctrine says employers are responsible for the discriminatory acts of their employees? - ✔✔-Vicarious liability What tool would help HR identify its own effectiveness in mitigating risks from employment-related legal actions? - ✔✔-HR audit According to the Immigration Reform and Control Act, what two things must an employer check for when hiring? - ✔✔-Identify and right to work What law defines a "mass layoff" as a non-plant closing during which 500 ftes (full time employees) or 33% of an active workforce of 50 or more employees are laid off in a 30-day period? - ✔✔-WARN (Worker Adjustment and Retraining Notification Act. 60 days notice if possible) What must HR be sure of prior to conducting an employee attitude survey? - ✔✔-Ensure management will respond to results What is a good way to clarify unclear answers from a focus group? - ✔✔-Anonymous survey What type of global strategy primarily benefits a company because it creates strong customer ties and responsiveness? - ✔✔-Localization What are the three types of OD intervention strategies? - ✔✔-Structural, interpersonal, technological SIT This EI strategy may reduce job burnout. - ✔✔-Job enrichmen [Show More]

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