ServiceNow CSA Exam Questions and Answers Already Passed

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ServiceNow CSA Exam Questions and Answers Already Passed What are the different interfaces for accessing a ServiceNow Instance? ✔✔-Now Platform User Interface -Service Portal -ServiceNow Mobi... le Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? ✔✔-Banner Frame -Application Navigator -Content Frame What is a collection of users who share a common purpose? ✔✔Group Where can you locate product documentation? ✔✔docs.servicenow.com What is a collection of permissions used to grant access to different parts of the platform? ✔✔Role What is a common way of testing functionality for different roles? ✔✔Impersonate User A row represents what in the ServiceNow database ✔✔Record What are the three different types of context menus in a list view? ✔✔-List -Column -Record What are the three components of a filter condition? ✔✔-Field -Operator -Value What defines which fields appear in a list and the order of said fields? ✔✔View Which field type displays as a check box on the form? ✔✔True/False Which field type displays information from another table? ✔✔Reference Which tool can be used to change the layout of the form view for all users? ✔✔Form Designer What are the three main components of the Form Designer? ✔✔-Page Header -Field Navigator -Form Layout What allows fields to be populated automatically when applied? ✔✔Template Which UI action saves information for a new record and leaves the form? ✔✔Submit Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual? ✔✔My Groups Work What is the difference between Work notes and Additional Comments ✔✔Work notes are visible to only those who can view the task. Additional comments are visible to the customer (requestor) Which tab contains the activity stream for a task? ✔✔Notes Which tool enables users to collaborate on a task real-time and links conversations to records? ✔✔Connect Chat What can trigger a notification? ✔✔Record inserted or updated Event is fired A script What is used to get information from tables through referenced fields? ✔✔Dot-walking Which three tabs are used to configure an email notification? ✔✔When to send Who will receive What it will contain How is dot-walking used when con [Show More]

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