STR 581- Final Exam – Set 1, 2, 3, All Correct Test bank Questions and Answers with Explanations (latest Update), 100% Correct, Download to Score A

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ACCNERD – STR/581 Capstone Exam – Part 1 Thank you for using ACCNerd.com! 1. The concept that some leadership attributes will work in some situations but not in others can be described by the ... Leadership effectiveness theory Explanation: Not all leadership traits are ideal for all situations. Strong leaders must asses situations on a case by case basis. 2. Sam Meyers manages a telemarketing call center. He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues. Which kind of power is Sam using to get the job done? Coercive Power Explanation: Using negative reinforcement is the type of tactic that involves threats against subordinates. 3. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled? MPS (Master Production Schedule) Explanation: MPS provides a comprehensive list of end products that includes data on time frames and quantity. 4. In performing a SWOT analysis, which of the following would be considered as a threat? Competitors Explanation: Threats are areas of that could affect strategic initiatives in the external environment, such as competitors. 5. During the implementation of a project, which of the following should be the primary focus of a consulting firm? Tools and materials availability Explanation: Consultants use their industry experience to ensure that a firm has the proper resources to complete a project. 6. Which of the following is considered a major process flow structure? Lead Time Explanation: In the context of process flow, lead time is the structure that defines the amount of time needed t complete a project. 7. Some studies indicate the best approach for transformational change may have the chief executive officer create an atmosphere for change and establish a rewards system Explanation: A rewards system has been shown to decrease the barriers to change and inspire employees to shift to a new organizational culture. 8. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle? Continuous Improvement Explanation: Lean six sigma uses a very similar set of steps in the continuous improvement process. 9. What can affirmative action assist organizations in achieving that diversity initiatives cannot? Correcting specific problems of the past Explanation: Affirmative action is designed to increase opportunities for groups that have been targets of discrimination in the past. 10. According to the job characteristics model, autonomy is defined as the degree to which a job generates direct and clear information about performance Explanation: Under the job characteristics model, jobs should have clear data about performance in order to ne considered autonomous. 11. Active listening requires: summarizing all areas of the performance-interview feedback discussion Explanation: In active listing, the person being interviewed will restate each paragraph in his or her own words. 12. An example of control criteria that can be used in any situation is ________. employee satisfaction Explanation: This is the only option that does not apply to a specialized performance metric. 13. Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information. predict Explanation: The purpose of interviews, entrance exams, and other job candidate screening is to predict performance. 14. Which of the following is ISO 14000 primarily concerned with? Environmental management Explanation: ISO 14000, not to be confused with ISO 4000, is specifically designed for environmental management standards. 15. Which of the following is a desirable strategy for managers aiming to reduce the negative consequences of rumors? Encouraging employees to communicate their concerns and suggestions Explanation: Open communication reduces the possibility of employees harboring resentment against their coworkers, thus keeping rumors to a minimum. 16. ________ refers to an individual’s belief that he or she is capable of performing a task. Self-efficacy Explanation: The higher your self-efficacy, the more confidence you have in your ability to succeed in a task. 17. When an employee volunteers to run a canned food drive, this is an example of organizational citizenship behavior Explanation: Organizational citizenship is the process of providing socially beneficial activities that are not directly concerned with profit maximization. 18. As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that the school is addressing. If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________. socially responsive Explanation: The University is “responding” to the needs of its social environment. 19. A project can be segmented into which of the following? Work packages Explanation: In project management, a work package (WP) is a subset of a project that can be assigned to a specific part for execution. 20. In order to make their firm a learning organization, managers should reinforce interdependence and reduce boundaries Explanation: Learning organizations thrive on open communication and teamwork between multiple departments. 21. Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________. avoiding Explanation: The avoidance conflict management strategy seeks is characterized by withdrawal and suppression. 22. Adoration of a charismatic leader by followers can lead to limiting suggestions of fixes and improvements Explanation: Charismatic leaders have the ability to limit the amount of [Show More]

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