MANAGEMENT OB: Organizational Behavior, 16e (Robbins/Judge) Chapter 15 Foundations of Organization Structure

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1) The term which is used to describe the degree to which tasks in an organization are subdivided into separate jobs is called ________. A) social clustering B) bureaucracy C) work specialization ... D) centralization E) departmentalization Answer: C 2) Which of the following statements is true regarding work specialization? A) Work specialization indicates to what degree will there be rules and formalized regulations to direct employees and managers. B) Work specialization decreases the time spent in changing tasks. C) Work specialization increases the cost of finding and training workers to do specific and repetitive tasks. D) Work specialization decreases efficiency and productivity. E) Work specialization hinders efficient use of employee skills. Answer: B 3) For much of the first half of the twentieth century, managers viewed work specialization as ________. A) a means to encourage employee satisfaction B) an effective solution to overcentralization C) an unending source of increased productivity D) difficult to implement without automation technology E) a frustrating cause of reduced efficiency Answer: C 4) The basis by which jobs are grouped is called ________. A) social clustering B) span of control C) work specialization D) centralization E) departmentalization Answer: E 5) A plant manager organizes a plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments. The plant is departmentalized on the basis of ________. A) target customer B) product C) function D) geography E) service Answer: C 6) AgriProducers has customers all over the United States that need their soil and crops tested in their labs. The crops and soil are different in the various large areas of the nation, such as the West Coast and the Midwest. Which type of departmentalization would be best for AgriProducers? 1 A) functional B) process C) product D) geographic E) temporal Answer: D 7) Procter & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by ________. A) function B) process C) geography D) product E) interest Answer: D 8) Wiper Inc., a parts supplier, has separate departments for government aircraft and contracts, large commercial aircraft clients, and small personal aircraft clients. This is an example of departmentalization on the basis of ________. A) product B) function C) geography D) customer E) service Answer: D 9) The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed ________. A) chain of command B) path of power C) span of control D) line of responsibility E) web of authority Answer: A 10) Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element? A) How many individuals can a manager efficiently and effectively direct? B) To whom do individuals and groups report? C) On what basis will jobs be grouped together? D) To what degree are activities subdivided into separate jobs? E) To what degree will there be rules and regulations to direct employees and managers? Answer: B 11) Span of control is a key element of an organization's structure. Which of the following key questions is addressed by this element? A) On what basis will jobs be grouped together? B) To whom do individuals and groups report? C) To what degree will there be rules and regulations to direct employees and managers? D) How many individuals can a manager efficiently and effectively direct? E) To what degree are activities subdivided into separate jobs? 2 Answer: D [Show More]

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